Don’t Mess With Texas Property Management (“DMWTPM”, “we”, “our”) operates within the State of Texas and provides HOA management, consulting, and related services. This Privacy Policy explains how we handle personal information across our website, homeowner portals, and direct communication channels.

Information we collect

We collect information to deliver transparent HOA services, respond to board requests, and comply with Texas regulations.

Information you provide directly

• Board contact details, meeting notes, and service requests submitted through our forms or onboarding kits.
• Homeowner information required to fulfill resale certificates, compliance notices, or resident support tickets.
• Vendor information shared during bidding, onboarding, or performance evaluations.

Information we gather automatically

• Website analytics (IP address, browser type, device) to ensure site performance and security.
• Portal activity logs to track communication history and document access within HOA portals.
• Email engagement data (delivery and open rates) for required board and resident notifications.

Information from partners

• Updates from title companies or brokers required to deliver resale certificates and disclosure packets.
• Feedback from vendors and municipal partners that helps us coordinate projects and maintain compliance.
• Benchmarking data from industry tools used to compare reserves, dues, and service pricing across North Texas.

How we use information

Information powers day-to-day execution for each association while keeping boards informed and homeowners protected.

• Deliver contracted HOA services, including financial reporting, compliance, and vendor coordination.
• Respond to board requests and provide customer service to residents and prospective buyers.
• Generate required Texas resale certificates, lender questionnaires, and disclosure packets.
• Send policy updates, meeting notices, and emergency communications on behalf of the association.
• Improve our website, homeowner portals, and service playbooks through aggregated usage insights.

When we share information

We do not sell personal information. We share data only to deliver HOA services or meet legal obligations.

• Texas-based vendors performing board-authorized work (landscaping, legal counsel, insurance, technology) under confidentiality agreements.
• Government agencies or legal authorities when required by Texas Property Code, subpoenas, or lawful requests.
• Technology providers that operate portals, payment processing, communications, and secure document storage on our behalf.

Security, retention, and your choices

Access to management systems is limited to authorized DMWTPM team members and board designates. We retain operational records according to Texas Property Code and the governing documents of each association. You may contact us to request updates, corrections, or removal of information when legally permissible.

To adjust communication preferences, review association records, or submit a privacy request, coordinate with your board liaison or reach out through the contact information below.

Contact

Questions about this policy? Email privacy@dmwtpm.com or call (214) 945-4946. Mail requests to Don’t Mess With Texas Property Management, Attn: Privacy, 1234 Dallas Parkway, Dallas, TX 75201.